01 May'24
02 May'24
1 room, 2 guests
Sheraton Houston Brookhollow Hotel
3000 North Loop West Frwy, Texas | Wed, 01 May - Thu, 02 May | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
/ night + ₹1,556 tax
(594 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
24-hour front desk
Swimming Pool
Lift/ Elevator
Gym
Hotel safe deposit box (not room safe box)
Multilingual Staff
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
Karbach Brewing - 1.4 km / 0.9 mi
Memorial Hermann Greater Heights Hospital - 2.6 km / 1.6 mi
Memorial Park - 3.8 km / 2.3 mi
Houston Arboretum and Nature Center - 6 km / 3.7 mi
The Heights Theater - 6.2 km / 3.8 mi
Uptown Park - 6.8 km / 4.2 mi
Memorial Park Municipal Golf Course - 7 km / 4.3 mi
River Oaks District - 8.5 km / 5.3 mi
Schlumberger Headquarters - 8.7 km / 5.4 mi
Westheimer Rd - 8.8 km / 5.5 mi
The Galleria - 8.9 km / 5.5 mi
Williams Tower - 9 km / 5.6 mi
Gerald D. Hines Waterwall Park - 9.1 km / 5.6 mi
Houston Country Club - 9.2 km / 5.7 mi
Highland Village - 9.7 km / 6 mi
The nearest airports are:
George Bush Intercontinental Airport (IAH) - 37 km / 23 mi
Houston William Hobby Airport (HOU) - 32.3 km / 20.1 mi
Houston, TX (EFD-Ellington Field) - 45.7 km / 28.4 mi
+ ₹1,556 tax
/ night
No cost EMI from ₹3,558
Free cancellation
(594 reviews)
5
256
4
180
3
95
2
34
1
29
Location
Rooms
Service
Value
Hygiene
·
southerntraveler929 on Mar 07, 2024
I have not written many reviews but I have to do this one. The hotel was probably very nice years ago but it is very old now. Have stayed in many places but this bed by far was the worst I have ever slept on in my life. It is obviously very old and worn out. Felt the springs, turned to face my husband and fell into the sag in the middle. So so bad. The hotel makes no effort to make the lobby or anything smell good. Walking in to the hotel from the parking garage there is a very strong old musty smell. The lobby does not smell fresh and clean. Staff was friendly, but the hotel is OLD. I could deal with that if the bed was not so horrible. We have slept in cheap motels that have much more comfortable beds. There was a lot of road noise, too. Oh - and right after we checked in, we found out from another guest that the police were there because their truck was stolen from their front parking lot, right outside the front door.
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LInda K on Jan 23, 2024
Held our annual school Gala here. Event staff did a great job! Matia Christina is the best! Hotel rooms were nice! Breakfast, lunch and dinner were all wonderful! And Roma at the bar was fabulous we had a great time! Definitely check this place out while staying in Houston!
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·
don't A on Dec 28, 2023
Upon check in Saturday evening, I was not acknowledged as a Bonvoy member. I had requested a refrigerator be in my club level room, so that a medication I take could be properly stored. When I got to the room, there was no refrigerator. I went to the front desk, made them aware and stated I was fine with it being brought up Saturday as I could add more ice to the transport bag I use. For a club level room, I expected it to be nicer than a standard room, that I have stayed in before. The hotel is in desperate need of updating. Sunday morningI left to meet my parents for breakfast as is our normal tradition. I returned to the hotel between 10:00 and 10:30AM, parked in one of the first spaces on the first level of the garage. I went up to my room to relax. Around 1:00PM I went to go get lunch and discovered my 2019 Jeep Grand Cherokee had been broken into and all the presents I had brought for my family were stolen. the total value was $975.00. Now I know what you're probably thinking, but my Jeep has very dark tinted windows, and the cargo cover was pulled. In that garage you could not see anything in my Jeep.I went to the front desk to ask if they had garage cameras and the guy working, Felix, said they did. I called the Houston police department, Felix and I walked out so he could see the damage and take pictures. While he was with me, the police answered and he provided the address of the hotel and they took some initial information from me. Felix offered for the maintenance/engineer to vacuum out the broken glass and possibly put some plastic over the window. The engineer vacuumed and put a giant garbage bag over the door and taped it the best he could. I told Felix for the remainder of my stay I would be parking my Jeep right at the front door, which he said would be fine. I took my service dog out later that evening and notice they had an actual security guard sitting in the lower level of the garage. After a very emotionally draining Christmas day, I returned to the hotel around 4:30 and notice that the side entrance to the parking lot had been locked, which it's normally open. This morning, as I was waiting for the glass repair to show up, Felix showed me the garage camera, on his cell phone. Felix said their other cameras showed the car entered from that side entrance, he checked out a few cars on the surface lot then drove into the garage. He proceeded to park next to several different cars before pulling in next to my Jeep and comitting the crime. The car had no license plates, so it was probably stolen, and you couldn't see the guy. Felix said he would e-mail me the video which I received Wednesday afternoon. Before leaving the hotel this morning I asked Felix, so is there any discount, considering I had just paid $265 to have my glass replaced and he said "the hotel isn't responsible for any damage, unless it's done by an employee". My question is, if he didn't feel somewhat responsible, why on Sunday when it was discovered that a crim ehad been committed, was he offering food and drink vouchers, which I never received. At the very least they could have made some sort of monetary offer, as a gesture. I have stayed at other Marriott brands and most have at least an arm blocking the garage entrance where you have to take a ticket to get your car through. The garage at this Sheraton should not be so easy to access and I have never seen a security guard before the other night. Usually it's just the golf cart, in the garage, with a yellow flashing light. Needless to say, I am extremely dissapointed in the Marriott brand and most assuredly, will never stay at this location again.
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·
ad69iuu on Dec 07, 2023
Steer clear by all means....check-in was fine, hotel a bit out of the way but I did not have choice. Room is adequate but very dated. Plug on desk coming out of the socket, desktop lamp does not work at all and construction (drilling) in next room over lasted 3+ hours. Restaurant - Had lunch at the restaurant, not anything special but edible. Then we get to dinner. Arrive and sit at the bar for 5+ minutes while "bartender" is standing there staring into the lobby. I call him over for a drink. The delay is understandable of it is busy, but there were three of us there. Got a beer, 2 flies in it, and he tried to explain to me that they are constantly flying around and that the hotel has invested in fumigation services to take care of the problem. I own restaurants. Flies don't die the second they hit beer. These had been dead before I got the beer. Dinner was fine, however my dinner came out without the side and he had to explain to the runner what else was needed for my order so my dinner was taken back into the kitchen and brought out later complete. Now, my favorite part....other than dishes trying to be delivered to random people at the bar that did not order them, is that when it came time to pay the bills of the various people at the bar, he would merely ask them what they had. Shows me the POS system is not being used correctly or he has no idea how to use the system. Jorge should be replaced with someone who has worked in a bar/restaurant. Have yet tp go to the conference so will update as needed. So far, lackluster (to say the least) but we will see what tomorrow brings. Disgraceful and prime for a takeover.
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207amith on Jul 17, 2023
The staff is friendly and helpful. The rooms are small but cozy and comfortable. The wifi service is available but in room 601 it kept randomly disconnecting. The food is decent. Lunch and dinner menus are limited but quite filling. Unlike the other places the breakfast had a spicy tinge to it which was a welcome change. Plenty of parking available. The shopping area is a 5 mins walk from the hotel. Overall a decent place to stay for a night.
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No cost EMI - Pay in 3 interest free EMIs with 5 major banks
333.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,556 tax
/ night
No cost EMI from ₹3,558
332.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,556 tax
/ night
No cost EMI from ₹3,558
Breakfast
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,984 tax
/ night
No cost EMI from ₹4,538
274.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,556 tax
/ night
No cost EMI from ₹3,558
332.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,834 tax
/ night
No cost EMI from ₹4,211
332.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,834 tax
/ night
No cost EMI from ₹4,211
274.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹1,834 tax
/ night
No cost EMI from ₹4,211
365.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 16 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,261 tax
/ night
No cost EMI from ₹5,191
365.0 sq.ft
Laundry
Blackout Curtains
Desk
Body soap
Toilet paper
+ 15 more
No meals included
Cancellation policy
Free cancellation
Fully-refundable
/ night
by
+ 2 other inclusions
+ ₹2,545 tax
/ night
No cost EMI from ₹5,843
3.5/5
How guests rated this hotel
4
Location
4
Rooms
4.5
Service
4
Value
4.5
Hygiene
₹11,002
+ ₹1,870 tax
/ night
4.5/5
How guests rated this hotel
4.5
Location
4.5
Rooms
4.5
Service
4.5
Value
5
Hygiene
₹15,003
+ ₹2,550 tax
/ night
₹6,251
+ ₹1,063 tax
/ night
₹7,727
+ ₹1,313 tax
/ night
₹8,585
9% off
Price breakup
1 room x 1 night
₹8,585
Property discount
-₹858
Price after discount
₹7,727
+ ₹1,313 tax